RSI Vacations — Company Overview
RSI Vacations (TravHoldings, LLC) is a 20+ year leader in travel membership, loyalty, and private-label booking solutions. We operate at the intersection of B2C travel clubs, B2B affinity programs, and travel technology, helping brands grow revenue while delivering white-glove value to their customers and employees.
What we do:
- Membership Travel & Concierge – Hotels, condos, cruises, cars, curated getaways, and 24/7 concierge in a closed-user-group environment designed to protect retail rate integrity.
- Virtual Sales at Scale – Vertically integrated, direct-to-consumer campaigns with proven new-member sales and renewal engines.
- Private-Label & Affinity Programs – Co-branded travel portals and loyalty benefits for enterprises, financial institutions, associations, and hospitality brands.
- Travel Technology (TravCoding) – Proprietary hotel/condo/car booking stack aggregating 20+ wholesale and direct APIs; B2B APIs available for partners.
- Camping & Outdoors (AOR/UCN) – Subscription camping network offering exclusive member deals across affiliated campgrounds.
Why partners choose RSI Vacations
- Outcomes, not experiments – Multi-year track record of record B2C sales, rising renewals five years running, and material growth in member travel (cruise and hotel).
- Member value you can prove – Closed-user-group pricing, curated offers, and live concierge support that drive satisfaction and repeat use.
- Enterprise-grade delivery – U.S.-based operations (NC, GA, FL), robust QA, SLAs, and compliance mindset across payment, marketing, and tele-sales.
- Built to integrate – Modern API layer, SSO, and flexible entitlements; fast spin-up for co-branded portals and benefit bundles.
- Reputation – Thousands of public Google reviews averaging ~4.8/5, BBB-accredited, and two decades of industry references.
How we partner
- White-Label Travel Portals – Your brand, our engine (on web and mobile), with configurable rules for categories, credits, and blackout logic.
- Employee & Member Benefits – Turnkey “travel benefit” programs for SMBs and large enterprises (with spend controls, traveler permissions, and reporting).
- Loyalty & Incentives – Points, credits, and card-linked offers; certificate campaigns for acquisition, activation, and retention.
- Sales Enablement – Scripted virtual events, A/B tested funnels, and post-purchase onboarding that reduce churn and increase lifetime value.
Technology snapshot (TravCoding)
- Meta-rate sourcing: 20+ supply connections (wholesale + direct) with rules-based selection for best buy.
- API suite: search, price, book, manage (amend/cancel), credit wallet, and affiliate tracking.
- CUG controls: member authentication, promo-code logic, and rate-integrity safeguards.
- Data & reporting: partner dashboards for uptake, savings, breakage, and campaign ROI.
- AI in production: service triage, renewal nudges, reconciliation automations, and content generation at scale.
Verticals served
- Travel & hospitality brands, vacation ownership and clubs
- Financial institutions, card issuers, and credit unions
- Employer groups and associations (employee travel benefits)
- Outdoor & camping communities (AOR/UCN)
Proof points
- 20+ years continuously operating in travel membership and tech
- 100,000+ families traveling annually across programs
- Thousands of public reviews (≈4.8/5 average) and growing
- Record sales years in 2024–2025; renewals up each of the last five years
- U.S. operations with three offices (NC, GA, FL); expanding internationally (Mexico, Caribbean; evaluating AU/NZ)
Compliance & brand protection
- Closed-user-group access, PCI-aware workflows, clear offer disclosures
- Rate integrity protections (no public scraping/leakage; rotating codes)
- Dedicated QA, call compliance, and partner-approved messaging
Leadership philosophy
- Member-obsessed experiences
- Data-driven decisions and A/B culture
- Build-with-partners integrations (move fast, measure, iterate)
- Do the right thing—for the traveler, the brand, and the long term